{"id":5211,"date":"2025-05-23T07:20:05","date_gmt":"2025-05-23T07:20:05","guid":{"rendered":"https:\/\/metaleenshop.com\/?page_id=5211"},"modified":"2025-05-23T07:20:06","modified_gmt":"2025-05-23T07:20:06","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/metaleenshop.com\/nl\/refund-returns-policy\/","title":{"rendered":"Refund &amp; Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Refund &amp; Returns Policy<strong> <\/strong>(Belgian\/EU Compliant)<\/h1>\n\n\n\n<p><strong>Last Updated:<\/strong> [23\/052025]<\/p>\n\n\n\n<p>At Metaleen, we aim for your complete satisfaction. If you\u2019re not happy, here\u2019s how returns work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Right to Cancel (EU Consumer Law)<\/h2>\n\n\n\n<p>You have the right to cancel your purchase within <strong>14 days<\/strong> of receiving your order, without giving any reason.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Eligibility for Returns<\/h2>\n\n\n\n<p>To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be unused and in original condition<\/li>\n\n\n\n<li>Returned within 14 days of cancellation notice<\/li>\n\n\n\n<li>Provide proof of purchase<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Non-Returnable Items<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom or personalized items<\/li>\n\n\n\n<li>Digital downloads once accessed<\/li>\n\n\n\n<li>Clearance or sale items (clearly marked)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Refund Process<\/h2>\n\n\n\n<p>Once we receive and inspect the returned item, you will be refunded via the original payment method within <strong>7 days<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Return Shipping<\/h2>\n\n\n\n<p>You are responsible for return shipping costs, unless the item was defective or incorrect.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Contact Us<\/h2>\n\n\n\n<p>For returns, email: <strong>info@metaleenshop.com<\/strong> with your order number and reason for return.<\/p>\n\n\n\n<p><\/p>\n\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy (Belgian\/EU Compliant) Last Updated: [23\/052025] At Metaleen, we aim for your complete satisfaction. If you\u2019re not happy, here\u2019s how returns work. 1. Right to Cancel (EU Consumer Law) You have the right to cancel your purchase within 14 days of receiving your order, without giving any reason. 2. Eligibility for Returns [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5211","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/pages\/5211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/comments?post=5211"}],"version-history":[{"count":1,"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/pages\/5211\/revisions"}],"predecessor-version":[{"id":5212,"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/pages\/5211\/revisions\/5212"}],"wp:attachment":[{"href":"https:\/\/metaleenshop.com\/nl\/wp-json\/wp\/v2\/media?parent=5211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}